Fresh Produce & Butchers Solution Pos Solution, Scales, Retail POS Software – Desspos Solution

 

Our Business Model is client focused which enables our staff to be accessible, agile and attentive without the typical constraints often experienced with larger technical IT support companies.

We understand the significance and value of our customers’ investments in our solution. Our focus is on exceeding our customers’ expectations, and we work hard to ensure that our support team is a virtual extension of your business. Desspos Solution

Our highly experienced technical support team is available via phone, email, and the web 24 hours 7 days a week to assure rapid response to all inquiries. Advanced self-service and diagnostic tools combined with strict service-level tracking and reporting ensure our team resolves all issues as quickly and effectively as possible.

We want our customers to have a positive experience in all their dealings with us. We aim at fulfilling our customers’ expectations regarding all aspects of our engagement, not least in regard to delivering on time and according to budget. Because of this ambition, clarifying expectations and establishing a timetable for instalments and milestones are central elements in all our projects. We have effective mechanisms in place for coping with unforeseen challenges that might occur during any installation to meet our obligations on time and within budget.

Fresh Produce & Butchers Solution

General Features

 

• Integrated Scales and Scanners with pre-packaged items sold by weight.
• Integrated Eftpos
• Easy to change prices and update all the POS Terminals automatically within a few seconds.
• Mix and Match promotions to package up any number of custom promotions.
• Manage full stock control and easily identify any shrinkage or theft.
• Weekly Specials and Promotions.
• Customer Advertising Displays.
• Automatically manage weekly specials and promotional pricing.
• Print shelf labels with bar codes with the label designer.
• Print promotional shelf talkers up to the maximum size of your printer.
• Use a hand held PDE for stock-takes,transfers, orders and price verification.
• Download invoices from all major suppliers in Australia
• Complete Electronic Journal of every transaction made at the POS Terminals.

Product images on buttons

It is quick and easy to program buttons with images to enable easier identicatfication of certain products and speed of sderving.you can also have a description and price diaplay on the button for further clarification

Customer Loyalty and Vouchers

SwiftPOS is a fully integrated membership system that can link every sales transaction to the member who made the purchase. This allows you to analyse your sales in so many ways to benefit your members that support your business.

With a wealth of features such as vouchers, discounts once a member spends a certain value, VIP price level. Members

With the advanced voucher features at your finger tips the ability to customise promotions and vouchers will instantly increase spending per existing customers and maximise return visits to your venue.

 

Report options

• The report options menu gives you the ability to select any date range for the reports. You can print, email or export the reports to Excel for further analysis.
• Half hourly sales with average sale per customer and customer count report to assist with staffing levels in different multiple locations.
• Top selling products by quantity or value.
• Show customer counts and average customer spend for each day of the week.

Account Management

• Print Invoices and Statements for all account customers.
• Auditing and Administration Link to MYOB for payment of Suppliers.
• Monitor staff performance with staff clock-on/clock-off attendance reporting.
• Full range of audit reports to track no-sales, cancelled sales and voids.

Pre-Packaged & Labelled Products

• Record correct scale value, correctly reducing stock levels Scanned at the POS
• Correct Price and product on the receipt
• Decrement the correct amount of stock based on the price per kg
• Keep price per kg set in the back office synced up with the scales

Price/Weight Embedded Product

• Scales can be directly connected at the POS
• Price embedded barcodes
• Weight embedded barcodes
• NMI Compliant
• Labelling mode in SwiftPOS touch so you can use standard label scales to print labels.

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Key Differentiators

Highly experienced technical support team available 24 hours 7 days a week

Quality assurance management process

Staging and implementation of hardware and software for easy deployment

Clear capped pricing on hardware and software

Experience with delivering first class solutions to the Hospitality and retail industries

Highly experienced team that have worked on the implantation and support of large multi venues such as Foodco

Company longevity and integrity

Our team work with our clients on a one on one basis to deliver the best possible service we can

SLA agreements that are well priced and deliver exceptional service, may that be software support or onsite hardware maintenance

Extensive experience with host files and integration to third party applications

First class training and documentation