What are the Benefits of a Kitchen Display System? – Desspos Solutions

 

As the price of flat screen monitors have become more affordable and easier to mount in food preparation areas, they are considered a viable alternative to the kitchen printers in many venues.

•          With the added ability of being able to track the time since the order was placed, you have  the option to flash poor service alerts on multiple screens if required.

•       Replace your Kitchen Printers with Kitchen Monitors for a more accurate method of tracking orders and delivery times.

•          Use Touch Screens or Bump Boxes to complete the orders.

•          Up to 32 Kitchen Video Monitors can be installed in a single venue.

•          Product Categories can be assigned to any Kitchen Monitor.

•        The Head Chef can view all orders from a single terminal and see when they have been bumped off other monitors.

•          Orders can be bumped off by table, meal, group etc.

•         Food preparation instructions and ingredients can be displayed for any product. Used for staff training purposes.

•          Expedite urgent orders from the Bump Box.

•          See a summary of all orders in a single panel.

What is a kitchen display system?

A KDS is a centralized digital ordering system. In most restaurants, it replaces paper tickets in the kitchen, and helps streamline communication and efficiency in both your front of house (FOH) and back of house (BOH).

Desspos has over 40 years experience in Point of Sale Solutions, we can tailor a point of sale system to your requirements.

 

But that’s not the only reason restaurants are using them. Here are six key benefits of using kitchen order systems according to the restaurants using them, as well as important ways your KDS can save your restaurant time and money.

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True or false: A kitchen display system is only for large restaurant operations. If you said “false,” you’re correct. Every restaurant can benefit from implementing a kitchen display system that replaces paper tickets and kitchen printers. Here are some of the benefits of putting such technology in place:

Stress Free, Reliable & Flexible Hospitality POS Systems. With features that can be easily tailored for your needs, Point of Sale System, SwiftPOS saves you time and money.

Kitchen Monitors allow back end staff from anywhere in the kitchen to view the order and help keep service moving at a fast rate. Kitchen Monitor are Developed initially for fast-food, they have evolved and become a vital component in many different styles of kitchens within many industries.

1. Increased order accuracy, with fewer headaches. Restaurant kitchens are busy places. With staff hurrying about to get their jobs done, it doesn’t take much for paper tickets to be lost or misplaced. Even when they are properly handled, paper tickets can be difficult to distinguish from each other as well as damaged or rendered illegible by spills, splatters, and heat. The end-result: guesswork about what a given customer has ordered, and, in turn, the risk of order inaccuracies.

 

Top 10 Benefits and Advantages of a Hotel Management System – Desspos Solutions

Hospitality management software systems are programmed to avoid double bookings and overbooking. Thanks to task automation, they also help prevent errors when front desk staff are inputting important customer data like name, passport details, and card numbers.

As technology continues its rapid advance across all industries around the world, hospitality is really beginning to see the benefits. Hotel management software has come a long way in helping hoteliers improve the way their business operates, and there is little doubt as to its transformative impact.

 

A kitchen display system eliminates such problems by showcasing everything food preparation staff needs to know about each customer’s order (including the ingredients needed to fill it) on a brightly-lit, easy-to-read screen, and by serving as a central repository for all orders. What’s more, with a kitchen display system in place, information about additions and changes to orders reaches the kitchen as soon as customers make their requests known. This not only enables accurate orders to be delivered the first time around; it prevents frustration among kitchen staff, waitstaff, and customers, while minimizing waste in the bargain.

2. Enhanced kitchen efficiencies. Instead of being forced to wait for servers to bring complete order tickets to the kitchen, kitchen staff can consult the kitchen display system and begin preparing orders immediately. Different order components can be automatically routed to separate stations (i.e., cold items to one station and hot items to another), allowing preparation to occur simultaneously. A kitchen display system also bolsters efficiencies by eliminating the need for kitchen staff to waste time deciphering paper tickets, and by alerting staff if an order is not being prepared within a prescribed time frame. Orders may be moved, prioritized, or transferred to another station in order to minimize delays. In fact, the increased efficiencies afforded by a kitchen display system are so significant that it is possible to produce more orders without increasing kitchen staff and incurring additional labor expenditures.

3. Improved inventory management. A kitchen display system allows automatic monitoring of inventory levels and order volume, alerting management when quantities become low and ensuring that ingredients and supplies are replenished appropriately. In addition to preventing ingredient shortages that force staff to improvise or lead to order preparation snafus, better inventory management enabled by a kitchen display system ensures that the ingredients customers desire are always in stock.

4. A higher caliber of customer service, leading to increased sales. By supporting enhanced order accuracy and faster delivery of food and beverages to customers’ tables, a kitchen display system has a positive impact on customer service. With such a system in their technology toolbox, restaurateurs can be assured that orders are accurately and speedily prepared, and that multiple items in the same category (e.g., appetizers, entrees, and desserts) are delivered simultaneously rather than in the piecemeal fashion that annoys many customers. The higher the caliber of service, the higher the sales and profits—and the more loyal customers become.

In short, the wealth of benefits provided by a kitchen display system makes an investment in the technology a worthwhile one. Operating a restaurant without one is a short-sighted approach at best.

1. Accurately track fulfillment times (and no more missing orders!)

Data is everything. The more you know, the better you can optimize your restaurant kitchen.

 

KDS screens can track the time it takes your kitchen staff to fulfill each ticket. And with Kitchen Reports, you’ll gain valuable insight into which areas you should focus on to streamline processes and further improve kitchen operations.

These metrics — like average fulfillment time (by day of the week and time of day) — can help you readily identify your most efficient kitchen staff members, and those who may benefit from additional training. It also gives you the insight you need to effectively anticipate and staff rush hours.

Morgan & York, an artisan wine and cheese shop and sandwich deli, struggled with missing and unfulfilled tickets during busy shifts. Now, with a KDS in place, owner Jody Klein has seen significant improvements to service and fulfillment times, allowing more customers to be served and satisfied.

"The KDS helps a lot,” Jody said. No orders go missing, because “tickets are going straight to the system. It’s easier for the food staff to stay organized while making sure all orders are fulfilled as soon as possible,” she added.

2. Streamline prep and cooking.

For chefs in a busy kitchen, planning ahead makes all the difference for a smooth shift. Knowing they have to prepare 42 wings total, rather than seven individual orders of six wings, alleviates the mental math — and gives your chefs more time to prep and cook the food.

Desspos system has an "all-day" display, so rather than having to guess, chefs know exactly how many patties need to be on the grill, how many orders of fries need to be in the fryers, and how many cheese pizzas should be in the oven.

If you’ve ever seen a Restaurant Wars episode of Top Chef, you know that paper tickets cause disorganization and are often the downfall of the entire operation. Paper tickets can lead to confusion for cooks, unlike kitchen display systems where allocations and responsibilities are laid out. With paper tickets, it's easy for two cooks to see an order of grilled chicken being prepped, and for each to think it's for the Caesar salad they were working on.